How to read the Connector Fleet columns

Nine columns, and three of them answer most questions: Status, Heartbeat, and Failures 24h.

Connector Fleet shows nine columns per machine. Three of them answer most questions, and the rest are context.

Status is usually ONLINE, OFFLINE or ENROLLED, and says whether the machine is reachable.

Heartbeat says when it last checked in, which turns a bad status into a timeline.

Failures 24h says whether work is going wrong even while the machine looks healthy.

A machine can be ONLINE and still be failing everything asked of it, which is exactly the case the failure count catches and the status does not.

Column What it tells you
Connector The machine, by name
Tenant Which client it belongs to
Modules What it was installed to do: Workstation, Identity, Sync, ServerOps
Status Usually whether it is reachable. Other values mean a lifecycle state such as suspended or awaiting uninstall
Heartbeat When it last checked in
Queue Currently always reads zero. Connectors do not report a depth
Success 24h The share of recent work that succeeded, among the kinds of work you are allowed to see
Failures 24h How much recent work failed, among the kinds of work you are allowed to see
Actions An inspect link, plus a menu with Update, Remove, and Identity config on connectors that have it

Good to know

Heartbeat is the column to read when Status says OFFLINE. Minutes ago and days ago point at completely different problems.

The two 24-hour counts cover only the kinds of work your own permissions let you see.

A colleague with broader access can therefore see a different picture on the same row, which matters when one of you is sure a machine is fine.

Working through an offline connector, and what each status word means, each have their own page.

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