Run Microsoft 365 administration by asking, across every client tenant

Your technicians describe the change they need and Avvi carries out the Microsoft 365 steps, inside the permissions your organization has granted that technician in Avvi, with an approval step on every action and a complete record of everything it does.

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One request. Every step handled.

A new hire starts Monday. They need a mailbox, an Office license, and access to the Sales and Support inboxes. Done by hand, that means three admin consoles and a dozen clicks, repeated the same way for every client. In Avvi, a technician writes it as a single request and Avvi carries out each step in order, inside your controls, the same clean way every time.

Your team works where they already are, in Microsoft Teams or in the Avvi web portal.

Try it yourself. Tap a request on the right and watch Avvi identify the target, show the requested access, and wait for a real confirmation before a change runs.

See it on your tenants →

Avvi

Microsoft 365 assistant

contoso.com

Interactive sample on a Contoso demo tenant. Nothing here touches real data.

The routine work Avvi takes off the queue

The everyday Microsoft 365 requests that fill a Tier 1 queue, handled with a single request instead of a trip through the admin center. Every action stays inside your approval controls and MSP-controlled permissions.

Mailboxes and mail

Mailbox access and delegationAdd a rep to the Sales inbox

Mail forwardingCover someone who is out or has left

Shared mailboxes and listsCreate a shared mailbox, update a distribution list

Accounts and lifecycle

MFA registration resetPrompt secure re-registration at the next sign-in

License changesAssign or reclaim as headcount shifts

Onboarding and offboardingSet up a new hire or remove a leaver end to end

Automation you can actually trust on a client tenant

Speed only helps if it is safe. Every action Avvi takes runs inside three controls, and the sample above shows all three in action.

You confirm before it runs

You choose which actions need a yes before they go ahead. Sensitive changes wait for that sign off, so nothing consequential ever happens on its own.

No master key access

Avvi works with least privilege: every action runs under your MSP’s Microsoft GDAP delegation, scoped to the one client tenant it is for, and gated by the permission toggles your organization sets per technician, never a blanket standing admin account across the whole tenant.

A record of every change

Avvi keeps a full audit trail, a complete record of every action: what changed, who asked for it, who approved it, and when. The next time a client or an auditor asks who did something, the answer takes seconds.

SOC 2 aligned

Built for managing Microsoft 365 across many tenants

Avvi manages Microsoft 365 across every client tenant through GDAP, with strict isolation between them, so one client’s actions and data never cross into another. This is the wedge a single-tenant assistant structurally cannot serve.

Every tenant from one place

Manage all of your clients through GDAP without logging in and out of separate tenants, with strict isolation keeping them apart.

You set who can do what

Decide which of your people can run which actions, in which tenants, down to the individual task.

Evidence when you need it

Every action is logged per tenant, ready to answer a client question or hand to an auditor.

Test the Avvi Platform as a Design Partner

Avvi is onboarding a limited group of approved MSPs as Design Partners, with guided beta access to the full Avvi Platform on a scoped set of real client tenants.

The full Avvi Platform on your real tenants
Guided onboarding from our team
A 30-day beta, scoped to your environment
Your feedback helps shape the product

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