Can I undo something I asked Avvi to do?
There is no undo button, but most changes reverse by asking for the opposite. Ask in the same conversation and be specific about what to put back.
Avvi has no undo button. Most changes reverse by asking for the opposite, which works and is usually quick.
The best moment to stop something is before it runs. Cancelling at the confirmation leaves everything exactly as it was, with nothing recorded as done.
Afterwards, whether it can be reversed depends on what it was. Access and settings come back. Anything that removed something does not.
Before you begin
Know what actually happened. Read the reply Avvi gave after the change, because that says what was done.
Ask in the same conversation where you can. Avvi still has the context of what you asked for.
Ask for the reverse
- Open the conversation where the change happened.
- Say what you want undone, naming the person and the thing. For example: please remove the access you gave Sam to my mailbox.
- Read the confirmation and check it names the right person and the right thing.
- Confirm.
Avvi reports what it reversed, the same way it reported the original change.
Good to know
Reversing does not rewind. Access removed today does not un-see anything that was read while it existed, and mail already forwarded has already arrived.
Some things cannot be reversed at all, particularly anything that wiped or removed something from a device. Those are worth asking about before confirming rather than afterwards.
Verify it worked
Check the thing itself. If access was removed, ask the person to confirm they can no longer open it.
Some changes take a few minutes to appear. Waiting is worth trying before asking again.
If something doesn’t look right
If Avvi says it cannot reverse something, that is usually because the change removed something rather than changed a setting. Ask what the options are.
If you are not sure whether the original change ran at all, ask Avvi in the same conversation before asking for a reversal.
If the reversal is refused for permission reasons, ask Avvi to send the request to your IT team.
FAQ
Q: Is there an undo button?
A: No. Ask for the opposite instead.
Q: I have not confirmed yet. Can I stop it?
A: Yes. Cancel at the confirmation and nothing happens.
Q: I asked for something scheduled for next week.
A: Ask to cancel it. Nothing has happened yet.