Microsoft 365 automation guides for MSPs
Practical guides on secure Microsoft 365 automation, multi-tenant management, and cutting repetitive ticket volume, written for MSP owners and the teams they run.
How to automate Microsoft 365 administration for MSP clients securely
What chat-based administration actually changes for a technician, and how approval controls, least-privilege scoping, and audit trails keep it MSP-safe.
Read the guide → GuideHow to secure multi-tenant Microsoft 365 management
Why managing many client tenants is different from managing one, and how GDAP, tenant isolation, and a permission hierarchy keep one login from crossing a boundary it should not.
Read the guide → GuideCut Tier 1 ticket volume with end-user self-service
How letting end users resolve approved requests themselves reduces the repetitive queue, without giving up permission boundaries or the audit trail.
Read the guide →Prefer to see it live
Book a walkthrough and watch Avvi resolve common Microsoft 365 requests securely, with every action approved and logged.
Get help with Avvi
Avvi’s support chat runs on desktop only, so it cannot be reached from a phone. On mobile, email us or book a demo and a person will pick it up.
Email info@avvi.cloudInclude your MSP name and the client tenant. Book a demoA live walkthrough, scheduled in Microsoft Bookings. Browse the help centerStep-by-step guides and answers.