Contact Avvi support
How to get help with Avvi today, and how a question reaches a person when you need one. Start with the help center, or ask the Avvi assistant in the corner of any page.
Get help now
These are the ways to get answers today. Each one is live right now.
Ask the Avvi assistant
Open the Ask Avvi button in the corner of any page for instant answers drawn from this help center.
Open Ask Avvi →Search the help center
Step-by-step guides on connecting tenants, admin consent, permissions, AI chat, and security.
Browse help →Read the FAQ
Short answers to the most common questions, grouped by topic, each linked to the full guide.
Read the FAQ →How Avvi support works
A question is answered at the first level that can resolve it, and escalated when it cannot.
The assistant answers
Ask Avvi answers from this help center. Most how-to and consent questions are resolved here.
Handed to a person
If the assistant cannot resolve it, the question is handed to a support specialist.
Becomes a ticket
If no one is available right away, it becomes a tracked support ticket so nothing is lost.
Live chat with a specialist
Live chat is coming to Avvi. It will connect you to a person when the assistant cannot resolve your question. Until it launches, use Ask Avvi, the help center, or the direct channels below.
Reach us directly
Prefer to reach a person directly? Email us at info@avvi.cloud or connect on LinkedIn. Include your MSP name and the client tenant involved so we can help faster.
Evaluating Avvi
See Avvi run real Microsoft 365 work on a live walkthrough. Ask about joining the Design Partner Beta when you book.